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Monday, February 22, 2016

Unable to recieve Grid Control Alerts in Email

Unable to recieve Grid Control Alerts in Email

Please make sure that you have setup the notifications as per the following documents:

Note 429426.1:Configuring Email Notification Method in EM - Steps and Troubleshooting
Note 429422.1: How To Configure Notification Rules in Enterprise Manager Grid Control?

If still the issue is there then proceed with the following

Stop the OMS:

cd /opmn/bin

./opmnctl stopall

- Login to the Repository Database as the SYSMAN user and execute:

BEGIN
emd_maintenance.remove_em_dbms_jobs();
emd_maintenance.submit_em_dbms_jobs();
commit;
end;

Check the schedule of the dbms_jobs using:

SELECT p.display_name
FROM (SELECT display_name, dbms_jobname
FROM mgmt_performance_names
WHERE is_dbmsjob = 'Y') p,
user_jobs j
WHERE UPPER(j.what) LIKE '%'||UPPER(p.dbms_jobname)||'%'
AND (
j.broken != 'N'
OR
j.failures > 0
OR
(j.next_date < SYSDATE-1/48 AND j.this_date IS NULL)
OR
(j.next_date < SYSDATE-1/6 AND j.this_date IS NOT NULL)
);

This query should NOT return any rows.

Re-start the OMS:

cd /opmn/bin

./opmnctl startall

Wait for sometime and check whether you are receiving the email notifications.

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