Tuesday, May 15, 2018

Users can not Login to EBS with Correct UserName Password And Login Page Loops Back

Users can not Login to EBS with Correct UserName Password And Login Page Loops Back 


Customer is Logging In with correct ID and password, but he can't log in to EBS. The web page returns to Login page again in a Loop back.

The issue can be reproduced at will with the following steps:
1. Open IE with EBS URL
2. Input correct ID and Password
3. User can't log in to EBS and return to log in page.

Changes:
no change

Cause:
In the alert.log file, you may find bellow error message.
ORA-1653: unable to extend table APPLSYS.FND_LOGINS by 16 in tablespace APPS_TS_ARCHIVE

Solution:
To implement the solution please execute following:

1. Add space to tablespace APPS_TS_ARCHIVE
2. Retest it

Reference metalink Doc ID 1929675.1

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